The ConversionAdvocates
Customer Journey Map

What’s in the guide?

Your customers are not all the same. Mapping your buyer’s journey provides a visual storyboard of their interaction with your brand and purchase experience. In this worksheet, you’ll find:

  • How to easily map out your customer behaviour at each step of their buying journey.
  • How to create experience hypotheses to better address your customer’s needs.
  • How to integrate data into your customer buying journey mapping.

Customer Journey Map Template